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						<title><![CDATA[Nieuwste producten van Alternative Dispute Resolution Institute]]></title>
						<link>http://www.adr.biedmeer.nl/</link>
						<description><![CDATA[Blijf op de hoogte van de nieuwste producten van Alternative Dispute Resolution Institute]]></description><item>
                    <guid><![CDATA[http://www.adr.biedmeer.nl/executioncoach]]></guid>
					<title><![CDATA[RealTimeCoach]]></title>
					<link><![CDATA[http://www.adr.biedmeer.nl/executioncoach]]></link>
					<description><![CDATA[<span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Let me coach you in 1 hour in your (legal) decisions. Let me give straightforward confidential feedback on how to re-boot your skills and embed your capacities and interests appropriately.&nbsp;</span><a href="http://actusail.eu/site/?page_id=417" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold; font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Counselor Michael Boelryk LL.D. MA</a><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">&nbsp;offers a perfect relaxed and mindful combination in his Conflict Coaching. Avo: &ldquo;Michael is quite an extraordinary person with a sharp mind and a friendly heart. When in his company, you can be sure, that you will have a sincere and friendly person on your side. Hospitality and willingness to give his undivided attention are just natural byproducts of having such a personality.&rdquo;</span>
<p style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">In 1 hour&nbsp;you get real time feedback about your position at that moment which&nbsp;makes you capable<br />
to&nbsp;give an informed consent on your Dispute Resolution.</p>
]]></description>
					<pubDate>Mon, 23 May 2016 11:35:17 +0000</pubDate>
				</item><item>
                    <guid><![CDATA[http://www.adr.biedmeer.nl/conflictcoachBouw]]></guid>
					<title><![CDATA[BouwConflictCoach]]></title>
					<link><![CDATA[http://www.adr.biedmeer.nl/conflictcoachBouw]]></link>
					<description><![CDATA[<span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Deze dienst verlenen wij in geval van afronding van een nieuwbouw project. De coaching betreft hoe strategisch om te gaan met misverstanden en meningsverschillen met een bouw onderneming, nutsbedrijf en/of gemeente.<br />
Begeleiding bij het voeren van een constructieve discussie met dergelijke ondernemingen.<br />
De dienstverlening bestaat uit analyse van conflict; prognose van uitkomst van verschillende strategieen en het geven van feedback over hoe de koper constructief kan toewerken naar een oplossing.</span><br />
<br />
<a href="http://actusail.eu/site/?page_id=417" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold; font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Counselor Michael Boelryk LL.D. MA</a><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">&nbsp;offers a perfect relaxed and mindful combination in his Conflict Coaching. Avo: &ldquo;Michael is quite an extraordinary person with a sharp mind and a friendly heart. When in his company, you can be sure, that you will have a sincere and friendly person on your side. Hospitality and willingness to give his undivided attention are just natural byproducts of having such a personality.&rdquo;</span>]]></description>
					<pubDate>Mon, 23 May 2016 09:55:53 +0000</pubDate>
				</item><item>
                    <guid><![CDATA[http://www.adr.biedmeer.nl/document]]></guid>
					<title><![CDATA[Legal feedback]]></title>
					<link><![CDATA[http://www.adr.biedmeer.nl/document]]></link>
					<description><![CDATA[Legal Feedback about any document or letter. Counselor Michael Boelryk LL.D. MA <a href="http://actusail.eu/site/?page_id=417" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold; font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Counselor Michael Boelryk LL.D. MA</a><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">&nbsp;</span><span style="line-height: 20.7999992370605px;">offers a mindful feedback with insights of what is in the text.</span><font color="#000000" style="line-height: 20.7999992370605px;">&nbsp;</font><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Avo: &ldquo;Michael is quite an extraordinary person with a sharp mind and a friendly heart. When in his company, you can be sure, that you will have a sincere and friendly person on your side.<br />
Another option is that he sends you a list of insight questions with which the legal doctor can give you feedback that helps you to decide about procedure options.</span>]]></description>
					<pubDate>Thu, 07 May 2015 01:33:54 +0000</pubDate>
				</item><item>
                    <guid><![CDATA[http://www.adr.biedmeer.nl/executivecoach]]></guid>
					<title><![CDATA[ExecutiveCoaching]]></title>
					<link><![CDATA[http://www.adr.biedmeer.nl/executivecoach]]></link>
					<description><![CDATA[<span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Let me coach you in your (legal) decisions.&nbsp;</span><a href="http://actusail.eu/site/?page_id=417" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold; font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Counselor Michael Boelryk LL.D. MA</a><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">&nbsp;offers a perfect relaxed and mindful combination in his Conflict Coaching. Avo: &ldquo;Michael is quite an extraordinary person with a sharp mind and a friendly heart. When in his company, you can be sure, that you will have a sincere and friendly person on your side. Hospitality and willingness to give his undivided attention are just natural byproducts of having such a personality.&rdquo;</span>
<p style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">In 1 hour&nbsp;you are ready to give an informed consent on your Dispute Resolution.</p>
]]></description>
					<pubDate>Sat, 15 Mar 2014 09:04:22 +0000</pubDate>
				</item><item>
                    <guid><![CDATA[http://www.adr.biedmeer.nl/mediator]]></guid>
					<title><![CDATA[Mediation]]></title>
					<link><![CDATA[http://www.adr.biedmeer.nl/mediator]]></link>
					<description><![CDATA[<p>Mediation by Empathy Law means that in a maximum of 4 sessions the throughout mediation will be completed. Parties have up to 16 hours to let the mediator help to find solutions for each individual interest. Experience Empathy mediators know that more hours of conversation is pointless and that a longer period does not contribute to a solution. We also provide a draft settlement agreement. Parties have all liberty to choose to agree and to sign the covenant. The entire mediation including signing settlement takes up to 6 weeks. Upon our acceptance, start 6 weeks, we will be so in the short term of service.<br />
<br />
Mediation is a way to solve disputes by making resolutions yourself with the assistance of a Empathy expert mediator. We will provide you a dynamic&nbsp;service on the shortest notice.&nbsp;Our mediator starts the mediation after receiving the fee and the&nbsp;signed written mediation agreement.&nbsp;Empathy three key characteristics</p>

<ul type="square">
	<li>voluntary</li>
	<li>conversation with no strings attached</li>
	<li>confidential</li>
</ul>

<p>The participants agree to confidentiality before beginning. That means solely that any option mentioned in mediation can not be used in a legal procedure unless parties decide to put this resolution in an agreement. At the beginning of the mediation parties and the mediator just enter into an agreement that they will&nbsp;attempt to resolve the dispute by means of mediation. The informal and flexible mediation process commences after signing this mediation agreement. The mediator does not force an outcome on the parties. Rather people involved decide themselves how to work out their differences. The outcome can be put in a covenant, which finalizes the mediation process. Empathy.nLaw has specialized LL.D.-mediators for&nbsp;<a href="http://www.empathy.nl/Frames/English/english_divorce.html">divorce</a>&nbsp;settlements &amp;&nbsp;<a href="http://www.empathy.nl/Frames/English/english_labour.html">labor conflicts</a>&nbsp;</p>

<p>Mediation is not suited for all parties. Mediation is less successful where:<br />
1. Equality is missing between the parties and one of the parties cannot adequately represent itself or, alternatively, obtain legal assistance, or<br />
2. Where there is a lack of interest in a future relationship between the parties, whereby one of the parties is either not interested in conciliation, wishes to employ delay tactics or wishes to set legal precedence or obtain an award on principal.</p>

<p><strong>Mediation Requirements</strong> will work only if the following conditions are present:</p>

<ul>
	<li>The parties must be willing to resolve the problem together</li>
	<li>The participants in the meetings must have authority to enter into a settlement agreement</li>
	<li>participants are aware of the fact that everyone is present on a voluntary basis</li>
	<li>participants will guarantee to each other confidentiality</li>
	<li>Mediator needs to have a good working relation with all participants</li>
	<li>Communication between mediator and parties should be meticulous</li>
	<li>Mediation needs mutual trust, respect and open communication</li>
	<li>Parties will hand over all papers and official documents to the mediator and</li>
	<li>Parties accept that the mediator will investigate these papers as far the mediator feels it is needed</li>
	<li>In divorce mediation it is needed to hand over all documents listed according to Dutch Law</li>
	<li>Dutch certified mediators can in the Netherlands only work within the conditions of Dutch Law. According to the rules and instructions of the ADR-register&nbsp;the mediator is obliged to keep confidentiality unless his professional work will be subject of discussion</li>
</ul>

<p>Advantages</p>

<ul>
	<li>relations may meet improvement</li>
	<li>in an wise way completion of a relation</li>
	<li>avoiding unnecessary damages</li>
	<li>Empathy.nLaw has the capacity en time for a good meeting</li>
	<li>confidentiality are guaranteed</li>
	<li>resolutions will be put into legal contracts</li>
	<li>Empathy.nLaw knows the Law and translates it into sound words</li>
	<li>costs are limited and shared equally among participants</li>
	<li>Empathy.nLaw has specialized LL.D.-mediators for&nbsp;<a href="http://www.empathy.nl/Frames/English/english_divorce.html">divorce</a>,&nbsp;<a href="http://www.empathy.nl/Frames/English/english_labour.html">labor conflicts</a>&nbsp;and&nbsp;<a href="http://www.empathy.nl/Frames/English/english_main3.html">harassment incidents</a>.</li>
	<li>All Empathy mediations are in &nbsp;accordance to European Standards and the requirements of the ADR-register.</li>
</ul>

<h1 align="left"><span style="font-size: 13px; line-height: 1.6em;">For the Thailand these words can be useful:</span></h1>

<p>ผู้ไกล่เกลี่ย [pu cly clear] = mediator<br />
การไกล่เกลี่ย [can cly clear] = mediation<br />
อนุญาโตตุลาการ [anyu ton ta la klan] = arbitrator</p>
]]></description>
					<pubDate>Wed, 04 Sep 2013 03:50:32 +0000</pubDate>
				</item><item>
                    <guid><![CDATA[http://www.adr.biedmeer.nl/incident]]></guid>
					<title><![CDATA[Incident Management Coaching]]></title>
					<link><![CDATA[http://www.adr.biedmeer.nl/incident]]></link>
					<description><![CDATA[<p style="color: rgb(0, 0, 0); font-family: Arial; font-size: small; line-height: normal;">Form: knowledge, confrontation, practical exercise and intervention techniques. In this training we pay attention to each other with a de-escalating attitude. With simple exercises we avoid getting yourself into a victim. We also pay attention to safety measures and preventive action. A practical training aimed at prevention for the future. Learning Objectives:<br />
Recognizing harassment by the parties, third parties and client<br />
awareness of the role and dynamics of the service<br />
De-escalation while retaining rights<br />
Role provider after Harassment (The vast majority gave a good rating to this presentation &quot;No easy workshop, Food for Thought; hesitate to care for their own safety; Trainer has something precious given&quot;.) The Dutch Mediators Association newsletter: &quot;Ever intimidated by a mediation? &quot; Under the title &quot;Harassment in mediation&quot; loved Michael Boel Empire (lawyer, criminologist and mediator) on March 26, 2007 a workshop for the Association of Mediators Noord-Holland. As examples of harassment he called (in ascending severity) insult, abuse, blackmail, defamation, infringement integrity, threats, stalking, emotional hijacking, hostage-taking and physical obstruction to justice for collection. Then he addressed a number of interventions, which should be to be effective. Well trained It is important for the mediator to recognize when he / she feels threatened directly. That feeling is different for each mediator. At one point he asked the audience &quot;Who of you has ever intimidated by a mediation?&quot; About fifty of the sixty attendees raised their hands. That was actually one expected. &quot;<br />
Custom For service providers, lawyers, notaries and mediators taboo on bullying incidents. Or you do not want to see if you downplays the impact. Professionals find it normal that store staff is upset when a robbery took place. As a mediator, we can tolerate, much as is the fallacy of the Service. Harassment, bullying, assault, abuse, sexual abuse, discrimination. . . Recognizing the many unexpected faces of harassment is a skill. A vegetarian thinks that an animal will not eat it. A mediator expects that parties in conflict will not attack. Mediator A crisis manager expects to get. Not emotionally unbalanced itself And yet you traffic as mediator constantly in danger. How do you deal with allegations to. How to turn your aggression. How do you perceive to be? Manipulated self How do you prevent crimes occur? How to get there as mediator unscathed from? Empathy makes use of the information and specific interests of the participants. As a result, the examples and exercises easily recognizable and appealing to students. Although there is any questions, within the training space and attention is our experience that many questions only arise in the practical application. Empathy therefore offers the opportunity to six months after training new incidents with the trainer - to discuss confidential. The efficiency of the training is therefore up.<br />
<br />
<b>Dutch Training Option<br />
Werkvorm:&nbsp;</b>kennisoverdracht; confrontatie; praktijkoefening &amp; interventietechnieken. In deze training besteden we met elkaar aandacht aan een de-escalerende houding. Met simpele oefeningen voorkomen we dat we zelf in de slachtofferrol raken. Ook besteden we aandacht aan veiligheidsmaatregelen en preventief handelen. Een praktische vaardigheidstraining gericht op preventie voor de toekomst.&nbsp;<b>Leerdoelen:</b></p>

<ol style="color: rgb(0, 0, 0); font-family: Arial; font-size: small; line-height: normal;">
	<li>Herkennen van intimidatie door partijen, derden en opdrachtgever</li>
	<li>bewustwording van rol en dynamiek van de dienstverlener</li>
	<li>De-escalaties met behoud van rechten</li>
</ol>
<b style="color: rgb(0, 0, 0); font-family: Arial; font-size: small; line-height: normal;">Rol dienstverlener na Intimidatie (Ruim de meerderheid gaf een goede waardering aan deze presentatie.&nbsp;<i>&quot;Geen gemakkelijke workshop; Stof tot nadenken; Schroom voor zorg voor eigen veiligheid; Trainer heeft iets kostbaars meegegeven&quot;)</i></b><span style="color: rgb(0, 0, 0); font-family: Arial; font-size: small; line-height: normal;">&nbsp;Uit de Nederlandse Mediatorsvereniging nieuwsbrief: &quot;</span><b style="color: rgb(0, 0, 0); font-family: Arial; font-size: small; line-height: normal;">Wel eens ge&iuml;ntimideerd bij een mediation?&quot;&nbsp;</b><span style="color: rgb(0, 0, 0); font-family: Arial; font-size: small; line-height: normal;">Onder de titel &quot;Intimidatie bij mediation&quot; hield Michael Boelrijk (jurist, criminoloog en mediator) op 26 maart 2007 een workshop voor de Vereniging Mediators Noord-Holland. Als voorbeelden van intimidatie noemde hij (in oplopende mate van ernst) belediging, machtsmisbruik, chantage, smaad, integriteitinbreuk, bedreiging, stalking, emotionele gijzeling, fysieke gijzeling en obstructie bij rechtsgang voor incasso. Daarna behandelde hij een aantal interventietechnieken, die goed geoefend moeten worden om effectief te zijn. Het is belangrijk voor de mediator om direct te herkennen wanneer hij/zij zich bedreigd voelt. Dat gevoel ligt bij iedere mediator verschillend. Op een gegeven moment vroeg hij de zaal &quot;wie van u is wel eens ge&iuml;ntimideerd bij een mediation?&quot; Ongeveer vijftig van de zestig aanwezigen staken hun hand op. Dat had eigenlijk niemand verwacht.&quot;</span>

<p style="color: rgb(0, 0, 0); font-family: Arial; font-size: small; line-height: normal;"><b>Maatwerk&nbsp;</b>Bij dienstverleners, advocaten, notarissen en mediators rust een taboe op intimidatie incidenten. Of je wil het niet zien of je bagatelliseert de impact. Professionals vinden het normaal dat winkelpersoneel van slag is als er een overval heeft plaatsgevonden. Als mediator moeten we veel kunnen&nbsp;<a href="http://www.empathy.nl/Frames/Conflict/conflict_popup06b.html">tolereren</a>, zo is de drogreden van de Dienstverlener. Intimidatie,&nbsp;<a href="">pesten</a>,&nbsp;<a href="">belagen</a>, machtsmisbruik, seksueel misbruik,&nbsp;<a href="">discriminatie</a>. . .het herkennen van de vele onvermoede gezichten van intimidatie is een vaardigheid. Een vegetari&euml;r denkt dat een beest hem niet zal opeten. Een mediator verwacht dat partijen in conflict de mediator niet zullen aanvallen. Een crisismanager denkt zelf niet emotioneel uit balans te geraken. En toch verkeer je als mediator constant in de gevarenzone. Hoe ga je met aantijgingen om. Hoe weer je agressie af. Hoe bemerk je zelf gemanipuleerd te worden? Hoe voorkom je dat er strafbare feiten plaatsvinden? Hoe kom je er als mediator zonder kleerscheuren uit? Empathy maakt gebruik van de informatie en specifieke interesses van de deelnemers. Hierdoor zijn de voorbeelden en oefeningen goed herkenbaar en aantrekkelijk voor de cursisten. Hoewel er binnen de training veel ruimte en aandacht bestaat voor vragen, is onze ervaring dat veel vragen pas in de toepassing in de praktijk ontstaan. Empathy biedt daarom de gelegenheid om tot een half jaar na de training nieuwe incidenten met de trainer - vertrouwenspersoon te bespreken. Het rendement van de training is hierdoor maximaal.<br />
&nbsp;</p>
]]></description>
					<pubDate>Sat, 18 May 2013 00:50:58 +0000</pubDate>
				</item><item>
                    <guid><![CDATA[http://www.adr.biedmeer.nl/legal]]></guid>
					<title><![CDATA[LawyerCoaching]]></title>
					<link><![CDATA[http://www.adr.biedmeer.nl/legal]]></link>
					<description><![CDATA[<span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">All coaching includes feedback from Michael Boelrijk, Doctor of Laws, Master of Arts and Senior Negotiation &amp; mediation Instructor. Michael Boelryk&nbsp;obtained his Law degree in Amsterdam in 1991. In 1992 he became Master in Criminology. Michael Boelryk received his Doctorate in Law in 1998. He worked as assistant professor in Criminal Law in Amsterdam.&nbsp;He is mastermind of&nbsp;</span><a href="http://www.mediationadvies.nl/" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold; font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;" target="_blank">MediationAdvice</a><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">&nbsp;&amp; author of Dispute Resolution handbooks&nbsp;</span><em style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;"><a href="http://www.actumail.nl/ActUmaiL/bkbemalt.htm" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold;" target="_blank">Mediation as Alternative</a></em><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">&nbsp;(2001);</span><em style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;"><a href="http://www.klachtrecht.nl/" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold;" target="_blank">Communication in workplace safety</a></em><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">&nbsp;(2003) &amp;&nbsp;</span><em style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;"><a href="http://www.mediationrecht.nl/" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold;" target="_blank">Mediation for Referral</a></em><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">&nbsp;(2005) and other&nbsp;</span><a href="http://www.arborecht.nl/" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold; font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">checklists and publications</a><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">.</span><br style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;" />
<br style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;" />
<span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Peter de Vries recommends Michael: &ldquo;The Dance Universe Society is proudly sponsored by Michael&#39;s firm. We asked him to make photographs of the shows we had in the past. Not only did he make the most amazing pictures he also helped as stage-manager and assistant in a natural way. We didn&#39;t have to ask him anything he just saw what needed to be done and did it with a smile! It was not only fun to have him around at a production, all over the country, it is so good to know you can rely on someone who supports you when you need it most.&rdquo;</span><br style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;" />
<span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Voucher includes totally personalized package of accomodation; lunch; professional.</span>]]></description>
					<pubDate>Wed, 08 May 2013 06:28:57 +0000</pubDate>
				</item><item>
                    <guid><![CDATA[http://www.adr.biedmeer.nl/conflictcoach]]></guid>
					<title><![CDATA[ConflictCoaching]]></title>
					<link><![CDATA[http://www.adr.biedmeer.nl/conflictcoach]]></link>
					<description><![CDATA[<span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Let me coach you (legal) decisions you want to make.&nbsp;</span><a href="http://actusail.eu/site/?page_id=417" style="text-decoration: none; color: rgb(59, 96, 101); font-weight: bold; font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">Counselor Michael Boelryk LL.D. MA</a><span style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">&nbsp;offers a perfect relaxed and mindful combination in his Conflict Coaching. Avo: &ldquo;Michael is quite an extraordinary person with a sharp mind and a friendly heart. When in his company, you can be sure, that you will have a sincere and friendly person on your side. Hospitality and willingness to give his undivided attention are just natural byproducts of having such a personality.&rdquo;</span>
<p style="color: rgb(0, 0, 0); font-family: arial; font-size: 11.666666030883789px; line-height: 16.9921875px;">In 1 day you are ready to give a informed consent on your Dispute Resolution.</p>
]]></description>
					<pubDate>Wed, 08 May 2013 02:01:38 +0000</pubDate>
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