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Appropriate Dispute Resolution Training
ADR: Appropriate (dispute) Resolutions Training
The important advantage of this training is that it is directly applicable in your current work situation. During this course you will learn:
Gain insight into methods for conflict resolution
Develop yourself into a professional mediator who knows the legal aspects of the various conflict resolution methods
Reinforce your negotiation and intermediation skills
Course Programme
- Module 1: Basic ADR skills & skills refresher
- Module 2: Negotiation
- Module 3: Mediation
- Module 4: Legal aspects of ADR
- Module 5: Mediation advocacy
- Module 6: cultural issues & confidentiality
| ADR | advantage | disadvantage |
| Mediation | keep control; own solution | no claim strategy |
| Complaint procedure | company keeps control | respect of employees |
| Arbitration | peer / expert resolution | out of control |
| trial | binding claim judgment | out of control |
| judicial settlement | judge compares positions | out of control |
| court annexed mediation | good reference | non-voluntary |
| med-arb | resolution if no mediation | non-voluntary solution |
Mediation content: conversation- & negotiations techniques ; Harvard methods for Human Recourse Management; police; mediators
Court annexed mediation content: Mediation, criteria, your capacities, Harvard methods for Human Recourse Management; judges; police
Complaints counseling content: methods, emotions & complaint Law for Human Recourse Management; counselors; Complaint Committee
Who can take the course? Lawyers, notaries, tax advisors, judges, arbiters, pro-bono attorneys, bankers, managers, organisational consultants, administrators, directors, General Counsels, Secretaries to Boards of Management, members of hospital medical staffs and professors. In order to be admitted to the Course you must have had preferable higher education / university and have proficiency in the English language at conversational level
Of course we make arrangements according to your needs and comments. Our In Company training are known for interactivity and concentrate on best practice. There will be one trainer controlling the learning aspects. Several different trainers can be invited to perform specific tasks. Our best practice will be trained with actors and/or video feedback. All trainers are qualified en certified in their specific field. According to the feedback we received, Empathy.nLaw trainers have an inspiring way of presentation. The maximum attendees is 12. See data open application training
